2717 Wexford Dr, Plano, TX 75093 , 214-676-7323 (c), 972-599-0163(h), mitchell.wu@gmail.com

Mitchell Wu

SUMMARY

A passionate technical sales professional with many years combined experience in sales, marketing &

technical roles for the Telecom and IT industry has the motivation and right skills set to ensure the target

are met. Seeking a technical sales or business development position to utilize my business

development/personal skills at a progressive organization where these skills can make a significant impact

on the bottom line.

Technology: LAN/WAN, Firewall, Video Surveillance, Video Conference, Cloud Infrastructure, Data

Center, SDN/NFV,

SS7,SBC,SoftSwitch(SIP),IPPBX,LTE/EPC,

Network,WLAN,OSS, C++,Linux/Unix, GPON, xDSL.

EXPERIENCE

ZTE USA, Richardson, Texas 2007-Current

Director of Pre-Sales, Enterprise Market 2012-Present

  · Articulate ZTE value proposition and recruit resellers to establish a long term partnership.

  · Develop new clients via trade shows, webinars, social media, networking events and cold calls.

  · Respond RFPs to bid the network projects (switch, WLAN) from school districts along with resellers

  · Give continuous accurate and relevant feedback to VP and general manager

  · Talk to resellers and routinely seek feedback for solution enhancement, customization requirement and services

delivery.

  · Act as chief solution architect in the Bid to NYC DOE network projects (over $500M) connecting 1600 schools

with all key network elements: switches, routers, firewalls, load balances, VPN, WAN accelerators.

  ·

Sell-in: Plan and participate meetings with senior management in Ingram-Micro and assisted in contract

negotiation. Successfully established distribution partnership with Ingram-Micro (The largest IT distributor).

Primary presenter for the technical product portfolios.

  · Coordinate resource to set up workshops and participate road shows to market ZTE products and solutions and

conduct lead generation.

  · Attended tradeshow and workshops to attract and recruit resellers.

  · Coordinated the product certification with leading surveillance VMS partners like Milestone,OnSSI, Exacq

  · Coordinated resource from cross-functional organizations to support channel sales activity.

  · Worked with BlueJeans Network to strike a partnership for cloud offering – VCaaS (Video Conference)

  · Trained the sales and tech support team from Ingram-Micro and resellers on ZTE products: video conference, IP

Surveillance Camera, Cloud Thin Clients (VDI).

  · Worked with local IDC construction companies to explore marketing possibility for bringing ZTE modular

datacenter and container data center to USA market.

  · Worked with account team to jointly exhibit home security/automation solution with AT&T (“Digital Life”) in

CES Show 2014.

  · Presented ZTE Smart Home Solutions to Tracfone (The largest US MVNO with 20 million subscribers) and TDS.

  · Oversee the product portfolios technically for enterprise market in the US including Video conference system, IP

surveillance, Thin client(cloud), Modular Data Center, Ethernet Switch, WLAN.

Director of Pre-Sales, Carrier Market 2009-2012

  · Core member to support the sales activity and win the IPTV project from CBT (Cincinnati) with annual revenue

over $15M.

  · Support Sprint LTE 4G leapfrog project bidding and responsible for IMS architecture.

IMS, Wireless Core

Mitchell Wu, Page 2

  · Led the IPTV bidding on Centurylink and presented the technical solution to CTO.

  · Led the GPON project bidding (Fiber to home) & xDSL on Centurylink.

  · Participated the CableLab DPoE Interoperability Test as ZTE representative.

  · Participated numerous RFI and RFP response for IMS networks.

Director of Technical Marketing 2007-2009

  · Key member of global marketing team to support and implement ZTE technical marketing strategy globally

  · Focused upon Wireless Core Network, IPTV , IMS and Mobile application

  · Presented solutions and discuss the technology & product roadmap with tier-1 Telco operators globally such as

Telefonica, Deutsche Telecom, Tel Mexico, AT&T.

  · Assisted in responding to RFI and RFP from carrier customers.

  · Led ZTE team to participate and complete the interoperability testing of IPTV organized by MSF Forum (in

Verizon lab).

  · Went to Ethiopia as an expert to lead the discussion & negotiation on Network Management Systems, OSS and

NOC operation- key components to secure the national wireless project from ETC. ZTE won the billion dollars

deal.

  · Guest speaker for several tradeshows including Broadband World Forum in Europe.

Santera (Acquired by Genband) Plano, Texas

Senior Manager, Global Product Support 2005-2007

  · Managed a group of engineers to support softswitch products in global product support organization. Tracked

customer issues, then evaluated and prioritized them with interested parties. Allocated resource and made plans

to fix the issues.

  · Provided technical feedback to Development team and Product Line Management.

  · Organized and managed tag team to solve issues for critical client, successfully retaining key account.

  · Managed and supported customer trials.

  · Motivated team of engineers to exceed normal capacities.

Santera Senior Manager, Softswitch 2000-2005

  · Led team of over 20 highly talented engineers to develop features and applications on softswitch (SIP & SS7) and

provided technical guidance to engineers.

  · Managed projects for Sprint implementation on CDMA IS-41 gateway MSC applications such as multi-access

hunting and flexible alerting. Completed the wireless features in record time of 45 days.

  · Oversaw feature developments, such as call ID display on TV, E911(PSAP) , and VoIP (SIP).

  · Created architecture for billing system. Guided team in implementation of CDR collection, formation, and

distribution systems.

  · Partner management: Coordinated interoperation testing with third-party media gateway vendors such as AFC and

AudioCodes, supporting H.248 protocol.

  · Oversaw team defining technical requirements on SCDMA projects with XinWei Telecom Technology, Inc. in

Beijing. Evaluated feasibility of partnership.

Verizon/GTE, Irving, Texas

Principal member of Technical Staff/Manager, 1997-2000

  · Led group of engineers on design of billing architecture and system integrations. Selected cost-effective vendors

for billing systems.

  · Vendor management: managed and coordinated a team of ten (10) PriceWaterHouseCooper consultants to deploy

billing system on platform of Lucent Arbor 7.0 for enterprise business unit.

  · Vendor management: evaluated and selected platform for the trouble ticket system. Guided team deploying

trouble ticketing system in network operation center (NOC) to track customer issues.

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  · Oversaw a team implementing a customer care system using Web technology (Java script, etc)

  · Served as key member of local number portability (LNP) team, aligning number portability service with market

and FCC regulations.

  · Received chairman leadership award (The LNP project saved the company over $100M).

NORTEL NETWORKS, Richardson, Texas

Software Engineer, 1995-1997

  · Developed customer features for MCI using SS7 protocols. Held responsibility for billing collections, formatting,

and transferring of DMS250 devices.

  ·

Implemented LNP (Local Number Portability) using local routing number for MCI, enabling end users to transfer

phone number during relocation. Created custom features on DMS250 switch.

EDUCATION

SOUTHERN METHODIST UNIVERSITY, Dallas, Texas

M.B.A., 2007

PURDUE UNIVERSITY, West Lafayette, Indiana

M.S., Computer Science, 1995

BEJIING NORMAL UNIVERSITY, Beijing, China

M.S., Mathematics

ANHUI NORMAL UNIVERSITY, Wuhu, China

B.S., Mathematics

PATENT

Methods, Systems, and Computer Program Products for Performing Range-based Directory

Number (DN) Screening, US Patent# 8,072,903.

PERSONAL

Basketball, Ping-Pong & Golf.

US Citizen.